Emergency assistance numbers play a fundamental role in ensuring your safety while traveling in Guatemala. Ixchel aims to provide you with immediate help in times of crisis, which is why in this section, you will find various emergency assistance numbers, regardless of the tourist location where you are.
We prioritize providing you with the contact numbers for Ixchel School, which you can reach out to if you have any questions or emergencies during your stay in Antigua Guatemala and throughout the country.
IXCHEL ASSISTANCE
Office whatsapp (24/7) – +502 3693 1797
Office home number (8:00 hrs – 17:00 hrs) – +502 7832 3440
LA ANTIGUA GUATEMALA
Tourist Assistance: –ASISTUR- 1500 2421-2810
Municipal Firefighters: 7832-5362 and 7832-5363
Volunteer Firefighters: 7832-0234
National Hospital: 7831-1319 to 25
Tourism Police: -USETUR- 7882-4030
Municipal Transit Police: 7720-7799 / 7968-5304
Tourism Police: 7968-5303
National Civil Police, Station 74: 7832-0251 / 7832-2266
CAPITAL CITY
Municipal Firefighters: 2475 5262
Volunteer Firefighters: 2251-4080 / 2422-1470 / 2422-1471
National Civil Police (PNC): 110 and 120 // 2329 0000
Red Cross: 125 and 2381-6565
Roosevelt Hospital: 2321-7400
San Juan de Dios Hospital: 2321-9191
Guatemalan Institute of Social Security (IGSS) Ambulances: 128 2412 1224
Tourist Assistance (502) 2290-2810 / 1500
SEMUC CHAMPEY
Conred 1566
Volunteer Firefighters 7952-1212
Red Cross 7952-1459
National Civil Police Cobán 7952-1225
ALTA VERAPAZ
Santa Cruz Verapaz Volunteer Firefighters – Ambulances and Fire Engines Tel: 44602109
Tactic Volunteer Firefighters 79539190 / 46030720
Tourist Assistance 2290 2810
PNC National Civil Police 79521225 – 53191571
PANAJACHEL
National Civil Police 5364-4191 / 5163-2585
Sololá Volunteer Firefighters 7762-4084 / 7762-2759
San Juan La Laguna Volunteer Firefighters 5490-3398
IGSS Sololá 7762-4108 / 7762-3744
Departmental Hospital 7762-4098
Tourist Assistance Call Center 1500 4797-2020
Pgn alert Alba-Keneth 4997-4137
CHICHICASTENANGO
Municipal Firefighters 1554 4035-0823
Volunteer Firefighters 122 3030-2858
Disetur 3046-5195
National Civil Police 4064-5999
PUERTO SAN JOSE
Municipal Transit Police 7881-3989
Direct National Civil Police 7871-1333
Firefighters 7881-1522
XELA, QUETZALTENANGO
General Transport Directorate (DGT): 30483056 / Call Center 1532
National Civil Police (PNC): 22978263 / 32555242
LIVINGSTON, IZABAL
Izabal Station 61. 4028-0092
PNC Service Officer in Izabal 4014-8703
Morales Volunteer Firefighters 7947-7106
National Civil Police 110 and 120 Guatemalan
Red Cross 125
FLORES PETEN
PNC Emergencies: 110
Extortion Hotline: 1574
Narcotics Hotline: 1577
Confidential Line: 1518
Volunteer Firefighters: 7926-0177
